Accessibility and standards
City & Guilds Centre for Skills
Development is committed to serving all of our customers
equally. Therefore we have undertaken the following actions to
ensure equal access to our services from our website:
- The standard font used throughout the site is Arial for easy
- Wherever possible, we use live text instead of graphics to
reduce the download time of pages and increase your
- No information is exclusively conveyed using colour. This
doesn't mean that colours are not used to organise information,
instead it means there are also other, non-colour dependent ways of
- Our pages are designed so that they are without horizontal
scrollbars when they are viewed at a screen resolution of 800 x 600
- All images, where appropriate, have an alternative text
attribute. This means that when an image is conveying important
information its content is described with an alternative text.
- Where individual features make use of functions that do not
comply with the W3C Web Content Accessibility Guidelines we have
made sure that there are alternative routes provided to the
- A link to details of how to contact us for further information
offline is provided on every page.
- Style of navigation remains consistent through the
We have attempted to comply specifically
Priority 1 guidelines of the W3C Web Content
Accessibility Guidelines and, where possible, Priority 2
guidelines. We are committed to a process of on-going improvement
and are working to ensure all older content is made compliant with
the provisions of the DDA and that all new content is developed
under the guidelines outlined above.
Some users might find the site easier to read by increasing the
size at which text is displayed. To do this you can adjust your
browser's settings by going to the View menu, then select 'text
size' or 'text zoom' or 'zoom' and increase the size of the
- On Microsoft Internet Explorer Hold Alt + V Then press X
followed by Return (Enter).
- On Netscape Hold Alt + V Then press Z followed by 0 (zero) (or
replace the 0 with 2 for extra large text).
- On Opera Hold Alt + V Then press Z followed by 0 (zero). Opera
also allows you to press the + and - on the keypad to increase and
decrease the size respectively.
Changing the site's background colour can be particularly useful
for users who rely on magnification technology as white can produce
an uncomfortable glare. It is also possible to change the colour of
body text on the site. Both can be achieved by changing preferences
in your browser.
Problems accessing the site
If you have difficulty accessing the site or have any comments
or feedback on how we can improve your online experience, please do
not hesitate to contact us.